Startup Sunday || Season 3 Episode 36 || Delhivery

Most of the startups are built with the intention of problem-solving and making the lives of people easier. One of the aptest examples of this is “Delhivery”. In an interview, Sahil Barua, one of the 5 co-founders of Delhivery said: “We had worked extensively in the telecom sector and over the years we realized that internet is going to revolutionize how businesses would be done”. In one of the incidents where Sahil wanted a book to be delivered to one of his friends Suraj, also a co-founder, who lived across the street, through a courier service, both of them realized inefficiencies in the system when the courier service provider charged them Rs. 350 and took 2 days to deliver which they couldn’t understand “why?”. In order to solve this problem, they came up with “Delhivery”.

delhivery logo

Delhivery is a Delhi based startup that helps merchants and brands create successful online businesses by providing E-Commerce technology and core logistics support.

How did the journey begin

Born and brought up in Delhi, Sahil Barua is the Co-founder of the much-required E-commerce logistics company – Delhivery. He has done his schooling from the St. Xavier’s High School, after which he pursued his Mechanical Engineering from the National Institute of Technology Karnataka. What is even more admirable is that he has not only completed his Post graduation in Finance from the Indian Institute of Management, Bangalore (IIM-B) but was also an all-round Gold medallist, Director’s Merit List at the institute.

It is a very well known fact that the people, who begin early, eventually do tend to go far in life and similar is the case of the hero of our story!

“It was all in the timing,” says Sahil, 2010-11 saw dozens of online retailers floating businesses and millions of dollars being poured into this segment by global investors. Barua and Tandon, who were working as consultants in Bain & Co, were enthralled by the potential of the industry in India. In June 2011, Delhivery got its first e-commerce client,, an online fashion and beauty retailer and this gave it a kick start!

Services by Delhivery

Delhivery Express: India’s largest express parcel transportation network with a completely integrated and self-owned pickup, mid-mile and delivery operations that positively reach 11 households every second across India.

Delhivery Fulfilment: It is designed to empower efficient multi-tenant, multi-location warehousing – allowing clients to swiftly and flexibly scale operations across India with zero fixed costs.

Delhivery Freight: Delhivery offers less-than-truckload as well as full-truckload services to meet the customers’ freight requirements.

Delhivery Cross-border: offer multiple transport solutions for sea and air cargo, express fulfillment, consolidation centers, and free trade warehousing infrastructures.

Key driver in success: Unmatched Values

Delhivery is driven by its core values which make sure they are on the right path with the zeal and enthusiasm which the work demands.

With the mission of Small World, it is disrupting India’s logistics industry through proprietary network design, infrastructure, partnerships, and engineering and technology capabilities. They are operating with unparalleled cost efficiency and pan-India reach to the businesses of over 100,000 customers and over 15 million consumers every month!!! This is the scale of success!

They are BOLD, they work hard, iterate fast, make pragmatic decisions and remain unwaveringly focused on our mission of simplifying the movement of goods.

They focus on their HUMAN RESOURCE, for delivering quality services, they train their team to learn, to accept challenges, make mistakes and learn from them.

The heart of their business is CUSTOMER EXPERIENCE. For them, every package, every scan, and every customer is important. This is the motivation behind delivering the best services every time

The company calls itself as PEOPLE DRIVEN. The team includes around 21000 people who are united by the quest of operating at its best. They ensure career growth and follow a culture of craftsmanship.

Recent Good News:

Delhivery has raised $395 million in its Series F round to become the first Indian unicorn of 2019. The company raised $350 million from SoftBank Group alone, while existing investors Carlyle Group and Chinese conglomerate, Fosun International also participated in this round. The company now has 19 automated sort centers, 30 fulfillment centers, 44 hubs, and more than 5,000 partner centers.

With this new round of funding, Delhivery is now valued at $1.6 billion. And with this, it is the first company to be added to Unicorn Startups in 2019!

The story shows how one needs to be proactive in analyzing the market trend and forces which are expected to drive the businesses in the future for leveraging its potential. Once you are determined and have a supporting team, other factors are taken care of. You just need to take the first step and never turn back!

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